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2020 Proved That Relationships Should Be Your Business's 2021 Priority

We have made it through the first quarter of 2021 already! Even so, we are still reeling from the past year...a year for the history books. No one could’ve predicted the happenings or the fallout or the hidden blessings from 2020. The global pandemic’s impact on the event industry was no small thing, and though we didn’t cause it and we can’t control it, we can learn a lot as we move on toward a healthier, more productive year.

We are all anxiously awaiting the return of trade shows and events to make us feel like we are back to business as usual. And continue to wait we will. Events keep getting postponed, trade shows are being pushed later and later, and hosts and attendees alike are wondering what the future of exhibiting is going to look like.

What a year so far! As look forward to heading back (hopefully and thankfully!) to face-to-face meetings in 2021, we have a few new considerations to add to our to-do lists:

12 Items to Check Before Trade Shows Return

With all of the canceled shows and rescheduled events this year, it can seem as though trade shows are a thing of the past. Exhibitors have taken a hit as their prime opportunities have been put on hold. Discouraging as all of this might have been and as uncertain as it continues to be, anticipation is high concerning when trade shows will return. One major trend shows that many larger events have opened up for the 2nd half of 2021. This is positive because they could have easily switched to a virtual format. Instead, they are recognizing the value of in-person events.

Not Every Virtual Event is the Same

Sooooo, by what percentage in 2020 did you increase your usage of the words cancelled, rescheduled, and postponed (not to mention VIRTUAL)? We are all pivoting in this brave new world, and our flexibility is being tested. For the trade show industry, which thrives on in-person events and face time with people, this can present a challenge. So, who’s up for a challenge?!

As we move on from 2020 into a brand new year, the excitement of resuming meetings and trade shows cannot be understated! We have new rules and even a new vernacular.  "Social Distancing" is a newly coined term thanks to coronavirus(!) and is now priority one for gatherings of all sizes. We have all become familiar with it thanks to those handy directional arrows and neatly-spaced “X” spots in grocery stores and retail outlets. We all know how to keep our distance. But what about when we all get back together at trade shows and marketing events? How do we stay safely distant but intimately connected to our customers and prospects?

What Has The Highest Marketing Value? or 10 Reasons Face Time Beats Screen Time

With the very limited amount of face time that 2020 has afforded us, those of us in the marketing and exhibiting business have had to get very creative with our outreach and customer service. Now more than ever, we’ve utilized email, social media, “live” videos, and webinars to reach clients.

Exhibiting is largely a visual industry, so it’s interesting that the most visual of all social media outlets, YouTube, is vastly underused in our marketing world.

About In-Person Exhibiting

Most trade show marketers I know can’t wait to get back to business as usual at real live events. Because of the global pandemic, many businesses are facing big losses and a temporary stay in their ability to market face-to-face. As we in the industry know, there’s no replacement for in-person marketing. It’s what we love to do, and here are just a few reasons why we look forward to the return of trade shows as soon as possible!

What is FOMO? It’s the “fear of missing out” and it can help to drive your customers to attend your virtual event. This can be considered a preparation step to getting your customers and prospects into conversation until trade shows return.

Travel Industry Safety Measures to Keep Exhibitors and Attendees Safe

After months of cancelled events, rescheduled shows, and general uncertainty concerning work and travel and exhibiting, everyone is growing eager to get back to face-to-face meetings. As the world begins opening up and returning to normal, everyone is wondering if it’s going to be business as usual or a completely new normal. Fortunately, the travel industry knows that people needMe to feel safe and comfortable and have taken great measures to ensure customer safety and trust with airlines, hotels, and convention centers. Read ahead for the latest updates in these industries to be inspired and reassured about the great strides made to get us all back to a booming trade show season safely.

The whole world is going through a particularly trying time right now. People are stuck at home, family members feel isolated, physical and mental health problems abound, and economic stability seems fragile. With 56% of people reporting that they struggle to stay positive day to day, and 58% saying they struggle to look to the future, it’s clear that much of life seems gloomy and uncertain.

Ah, Instagram. . . with over a billion active monthly users, there’s no doubt of its belovedness and influence as a social media outlet. What began as a purely personal venture turned into a business opportunity very quickly. Having a strong IG following means a stronger community for your brand, more hits on your blog or website, and more sales for your business.

...but often not considered

In the flurry of activity that goes into preparing for a trade show – from the best technology to the flashiest graphics to the prime booth location at the event – don’t make the critical mistake of overlooking a crucial element of your brand and your marketing: DESIGN. Good design creates more space, improves the functionality of space, enhances space through lighting, color, texture, scale. Design is meant to be both very visible and magnetic, but yet subtle enough as to be almost invisible. Since many marketers are worrying about how to get noticed, design is the answer. It’s the visual image that will make people notice you. Through the use of balance, focus, and repetition, you can inspire your prospects and elevate your presence at any event.

Maintain Marketing Momentum

Canceled! Postponed! Rescheduled! TBA! What’s a marketing department to do when trade shows and events can’t be put on the calendar in ink?! All this penciling in and erasing is likely to drive even the most hardcore marketing folks crazy. But never fear. You don’t have to wait until trade shows resume to pick up with your marketing goals. Making lemonade out of lemons is part of a marketer’s job, and here are several ways you can make the sweetest lemonade during this stagnant summer season.

Boost Your Experiential Value

How do you make the visitors to your trade show booth remember you and your company and value their experience there? That’s what you want, right? For them to REMEMBER you and think of you as VALUABLE to their company’s goals. The simplest, easiest way to be memorable and add value is to create a showstopping booth using theme. Read ahead and THINK to pick the right promotion to grow your leads, increase sales, or improve your overall marketing results.

Sometimes, between prepping for a big trade show and coordinating all the various moving parts of people and materials and technology, we make rookie mistakes that can cost us dearly. Check out this list of common, easily fixable mistakes that exhibitors make and do your best to avoid them.

Go Beyond Customer Satisfaction

If you’re with a long-standing company, you probably have loads of repeat customers or customers who’ve been with you through thick and thin. You might assume it’s because you’re the best or they are pleased as punch. In reality, these customers might be sticking around out of convenience or habit or because nothing better has come along for them. That’s not the same as loyalty.

Recently, Amazon announced the creation of its “Operations Center of Excellence” right here in my hometown of Nashville. This $230 million investment will focus on improvements and innovation in customer fulfillment, transportation, supply chain, and related functions. Its footprint will be evident as the behemoth covers a million square feet and employs 5,000 people.

By Sofia Troutman

We are living in some strange days for sure and the landscape is constantly shifting under us.  As event and marketing professionals, we are basically circus performers spinning all the plates – we are accustomed to managing people and schedules and events, keeping all the moving parts moving, and all while managing ourselves. We, too, have social lives, families, personal budgets, and individual goals. Much of the time, these two worlds run nicely parallel. Occasionally, though, the two worlds collide and a personal crisis interferes with work life.

By Shawn Lacagnina

I’ve always loved music, and growing up in the 80s, I was singing along to the best music ever as I cruised our small town in my Oldsmobile Cutlass. I don’t remember a time in my life when I couldn’t belt out “Dream On” at the top of my lungs. Back then, we couldn’t believe we’d make it to 2020. So, for old times’ sake and a little fun, here are the top 10 ways to Aerosmith your way to a great trade show.

By Matt Bohar

Do you love watching those smart, fun videos on social media? Of course you do! Everyone does. They are so creative, and what’s more, they’re effective. A whopping 87% of video marketers say video has increased their website traffic and 83% say video helps them generate leads. And perhaps most importantly, 80% boast increased sales because of video marketing. For this reason, 95% of video marketers plan to increase their video marketing budget next year.

By Mike Thimmesch

If your company wants to build its brand at trade shows, your company is in good company. In survey after survey, exhibitors tell us that building brand awareness is their number one (or at least #2) goal in trade show marketing.

By Michael Criscuolo

In times of unforeseen catastrophe – the COVID-19 pandemic, the 2008 financial crisis, 9/11 – businesses are confronted with unprecedented challenges, from plummeting revenue streams to navigating employee retention and potential furloughs, even paying the rent. Sales and marketing teams are quickly finding their previously planned trade shows and meetings are postponed or cancelled. How, then, can sales leaders, marketing teams, and product managers support business continuity and continue to meet with key clients and prospects under such challenging circumstances? One way is by engaging in strategic, alternative meeting planning. The purpose of this article is to outline four ways to meet when attending your trade show or conference is no longer possible.

If ROI is the name of your exhibiting game, the real product of your trade show is leads. If you ask almost any exhibitor why they attend trade shows, you’ll most likely hear the number one answer (or at least number two) is lead generation.

Just when you’ve purchased and acclimated to the latest, greatest new innovation in technology – BOOM! – a new trend comes on the scene and your technology is old news. Because of the ever-changing nature of technology (and remember, this is a GOOD thing! We want to be improving and growing!), trade show managers can be hesitant to get on board with the latest hot item. But just imagine if we’d resisted such early innovations as badge scanners or marketing automation software – technology that has vastly improved the trade show experience. The trick is to pump the brakes on the here-today-gone-tomorrow trends and to rev up to the ones with staying power. Pay attention to these three advancements in trade show technology that are sure to be around for many, many years.

By Chris Rowe

Occasionally, I’ll read a really great article on LinkedIn or a blog post by an associate in the trade show business about what sounds like a new and fantastic idea to attract attendees into the trade show booth. I’ll daydream a bit about what it would take to pull it off. I’ll wonder if it would work for our booth. I’ll wonder if it would truly generate good leads. And then . . . I’ll wonder if it worked for THEM. Drawing a big crowd to your booth is exciting. An active booth feels energizing and smells like success. But does it actually mean that you’re having a profitable show?

By Matt Bohar

Tracking campaign results with Google Analytics is crucial for honing and adjusting future campaigns. However, often exhibitors just don’t do it. For more information on that, read this blog post. Exhibitors often won’t measure their website engagement from email blasts and other advertising. And because these stats aren’t tracked in Google Analystics without manually enabling it, they miss out on crucial information that they need to adjust their inbound marketing.

Is it really worth it? All the time and money and energy and set-up and tear down and time out of pocket. Are trade shows really all that great?

Turns out, YES! Yes, they are. Exhibitors value trade shows for lots of reasons, from helping them meet their objectives to just making their jobs more exciting.

Looking for some FREE and EFFECTIVE resources to help you reach your marketing goals? Look no further! We’ve compiled a list of websites and helps aimed at assisting anyone with  business objectives, a tight budget, and plenty of focus. To help maximize your trade show ROI and surpass your event planning benchmarks, read on!

25 Business Travel Tips

What are the risks of exhibiting with the health threats that are currently looming?  We have put together a few travel tips to address the Corona Virus outbreak.  More people are taking pause before booking their travel to their next event. This is a unique situation, and hopefully will be over soon. However, as trade show and event professionals you may wonder what you need to think about when preparing to travel or organize your next event. If you are not the event organizer, do you even go? Recently, Amazon, Sony and Ericsson decided not to exhibit at the Mobile World Congress in Barcelona because they did not want to expose their employees to the Coronavirus.

What Are You Saying?

When you are a presenter or a booth staffer at a trade show exhibit, your single most important visual is YOU. Your audience is looking at you. They are listening to you. The way you look and sound communicate your entire message and determine your success as a speaker. Your body language, facial expressions, and gestures matter even more, I would argue, than your actual speech. Below are some areas in which your physical expressiveness can wow your audience.

Expectations Have Lowered...Keep it Simple

There was a time when wining, dining, and entertaining clients with concerts, ballgames, and other luxuries would strengthen business relationships and woo new customers. Win the client, write off the expense. However, the 2017 Tax Cuts and Jobs Act took a major bite out of that piece of the marketing pie. Even though you’ll no longer be able to woo customers with playoff tickets or front row seats to Wicked, you can still connect with them on a personal level and treat them in a style that adds value to them. No matter what experience you’re hoping to offer clients, the following tips will help you create it.

It's All Going to Work Out!

Steps to Take When Life Throws You a Curve Ball

It’s happened to all of us. We’ve dotted all the I’s and crossed all the T’s and micromanaged every piece of the trade show to perfection. What could go wrong?! Right? Wrong! Inevitably, some minor (or major) mishap will cause a kink in your plans: part of a shipment got lost, the exhibit is held up in customs, someone put a forklift through one of your boxes. While these are concerns and they have to be handled, they are no reason to panic.

For those of us involved with trade shows, we know that a high priority is managing the budget. The budget drives where, what, and how we exhibit. And it adds up quickly. There’s the cost of the booth itself; the cost of show services like Wi-Fi, shipping, and drayage; travel and lodging costs; and collateral costs such freebies and giveaways and drawings.

By Jon Althoff

I have loved being challenged in business for over 35 years. In CPG B2C (consumer packaged goods, business-to-consumer); in B2B (business-to-business). Manufacturing. Design. Chemicals. Food (my favorite was candy).

I’ve seen a lot over the years; made objectives most of the time, but many times I, and my organizations, did not. The reason why was occasionally something as obvious as the economy, but most often there was a controllable miss: bad planning and bad alignment.

6 Digital Display Options for Small Digital Displays

Part 2:

In Part 1 of a Buyer’s Guide to Trade Show Digital Displays, we discussed the pros and cons of using tablets, computer monitors, kiosks, and TVs for digital displays. In part 2, we will break down the features and benefits of using larger displays -- projectors and entire video walls.

6 Digital Display Options for Small Digital Displays

It’s a no-brainer to use a digital display in your trade show booth – it offers endless possibilities to convey information and encourage interactivity with your visitors. Besides that, your competition is using it, so you’d better get on board. When it comes to choosing your digital displays, the number of options can be a bit overwhelming. From small tablets to multi-panel display walls, the choices are staggering. So, to help you pick the best choice for your budget, venue, and audience, we’re discussing the features, benefits, and how-tos of each kind of display in two handy articles. This first article will discuss the smaller of the digital displays – tablets, computer monitors, kiosks and TVs.

“You gotta spend money to make money!” We’ve all heard this old truism, and while it definitely is, well, TRUE. . .businesses have to make sure they aren’t outspending their profit. There’s a delicate balance between spending enough (and in the right places) and spending too much. On top of that, the balance is always shifting – more like a wobble – as businesses break into new markets or experience an economic downturn or just grow lax in carefully budgeting where their dollars go..

Last week, I had a day of back-to-back unrelated meetings, and I realized that at every single meeting, one of the topics that predictably came up was money. Whether the meeting was administrative in nature or about implementation or planning or advertising or education, considering the financial side was inevitable. Seems like a shallow, obvious thought, but I had this epiphany about how money is intrinsically related to every need and want we have.

This was kind of a bummer. As a creative, out-of-the-box thinker, I don’t want to consider monetary limitations. It seems like a budget sucks the fun right out of an idea.

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Exhibiting is largely a visual industry, so it’s interesting that the most visual of all social media outlets, YouTube, is vastly underused in our marketing world.

Check out these stats:

If 2019 was any indication of how trade shows are trending, then 2020 is going to be a banner year. Below is a highlight of some spectacular upcoming trade shows, organized by industry and date. Based on the 2018 Top 250 US Trade Shows by Trade Show News Network, 2019-2020 is sure to please and there a few, in particular, you’ll want to look forward to.

As the old saying goes, “Plans are useless, but planning is indispensable.” You actually have no idea what is going to happen at a show – what could go wrong or who you might meet. There are a LOT of moving parts to a show – from the travel to the hotel to the display setup to the tech. Anything could happen. So, why even have a solid plan? Because the actual planning of the trip helps you think through all those moving parts. Even if you’re a veteran exhibitor, you need a checklist and a plan to help your trip go smoothly. Here’s a quick list to keep you from stressing out about the details and to help be plan-savvy about the parts you CAN control.

Recently, two separate studies were conducted involving hundreds of exhibitors to determine exactly what works and what doesn’t when it comes to trade show practices. Skyline Exhibits and Access Intelligence Research & Consulting asked over 400 exhibitors how to get better results from their trade shows.

3 Surefire Questions to Get Your Booth Attendees Talking!

It’s no surprise that the most important goal at a trade show is also the biggest challenge – getting people into your booth space. Obviously, the first step is to have an eye-catching exhibit. Many companies try product demos, professional entertainers, and giveaways to attract visitors. But what if your budget doesn’t afford professional corporate entertainers? What if your exhibit is more subtle than dazzling? What if your product or service doesn’t lend itself to a demo?

In the event and exhibit industry, airline travel is frequent and common. Usually, it all goes off without a hitch. You grab your stuff, get to the gate, board the plane, and off you go. However, if you’ve racked up millions of frequent flyer miles, there’s a chance you’ve also racked up an airline delay or two. And despite our best efforts at managing delays, layovers, connections, and other unforeseen stresses, we might even be faced with an overnight airport stay due to weather or airplane mechanical issues.

“It’s the most wonderful time of the year!” No, silly, not the holidays – trade show season! That’s right – trade show season is in full swing and all of the brands, media, and industry pros are in high gear to ensure a winning season. The months leading up to show are busy, busy, busy as everyone coordinates schedules, makes appointments, prepares materials, and collaborates creatively. Finally, the trade show arrives, and the rubber meets the road as the months of preparation are put to the test. Now, the REAL fun (and work!) begins! Take a look at these best tips for pulling off a winning showroom experience.

6 Tips for Overcoming Short Attention Spans

Human attention span is at its lowest ever (thanks to technology!).

According to a study by Microsoft, the average human being now has an attention span of eight seconds, down from 12 seconds in the year 2000. More shocking, perhaps, is the fact that recent research shows that the human attention span decreases by a staggering  88 percent each year. {GASP}

“Safe travels!” We hear it all the time when someone’s wishing us farewell for a trip, and we say it to each other, too. In fact, it’s SO common that we handily dismiss it without even really thinking about what might help us actually HAVE safe travels.

Managing a trade show is not a job for the faint of heart. It is a demanding job with a lot of moving parts, which we’ll discuss below. A trade show manager might work for the sponsor or the organizer of a trade show; or they might work for a company participating in a trade show. If a business is smaller and only occasionally participates in trade shows, the trade show manager hat might be worn by the marketing manager or to someone from the sales team. No matter where the trade show manger comes from, their job is to provide an experience benefits the company and satisfies the customer.